1. General information

This Privacy Policy governs the processing and protection of personal data of users of the website crolovestories.com (hereinafter referred to as the “Website”).
The personal data controller is CROLOVESTORIES, with its registered office at Vukovarska 40, 23235 Vrsi-Mulo, Croatia, and email address: info@crolovestories.com.

2. Scope of collected data

When using the Website, we may process the following data:

  • data provided voluntarily by the user (e.g. name, e-mail address, telephone number) in contact forms or when booking a session,

  • data automatically collected when using the Website (IP address, device type, browser, data on website activity) via cookies and similar technologies.

3. Purposes of data processing

Data is processed for the purpose of:

  • providing photographic services and handling inquiries sent via the form,

  • conducting marketing activities, including remarketing,

  • displaying advertisements tailored to user preferences (Meta Ads, Google Ads),

  • conducting statistical analyses and improving the functionality of the Website (Google Analytics),

  • fulfillment of legal obligations incumbent on the Administrator.

4. Legal basis for processing

The legal basis for data processing is:

  • Article 6(1)(b) of the GDPR – necessity to perform a contract or take action at the request of the data subject,

  • Article 6(1)(f) of the GDPR – legitimate interest of the Controller (own marketing, statistics),

  • Article 6(1)(a) of the GDPR – user consent to the processing of data for a specific purpose (e.g. marketing cookies).

5. Cookies and tracking technologies

The website uses cookies and similar technologies for the following purposes:

  • ensuring the proper functioning of the website,

  • analytical (Google Analytics),

  • marketing and remarketing (Meta Pixel, Google Ads Remarketing).
    The user may change cookie settings in their browser at any time.

6. Data recipients

Data may be transferred:

  • analytical tool providers (Google LLC – Google Analytics),

  • advertising platform providers (Meta Platforms Ireland Ltd., Google LLC),

  • hosting and IT companies operating the Website.

7. Data storage period

Data is stored:

  • for the time necessary to achieve the purpose for which they were collected,

  • until consent is withdrawn (in the case of processing based on consent),

  • for the period required by law.

8. User rights

The user has the right to:

  • access to your data and receive a copy thereof,

  • rectification of data,

  • deletion of data (“right to be forgotten”),

  • processing restrictions,

  • object to data processing,

  • data transfer,

  • withdraw consent to processing at any time.

9. Data security

The Administrator uses technical and organizational measures to protect data against loss, theft, unauthorized access or disclosure.

10. Changes to the Privacy Policy

The Administrator reserves the right to make changes to this Privacy Policy. The current version is always available at crolovestories.com.